Office administrators and claims advocates are two critical, but different, roles for managing the insurance billing for restoration contractors. They have different responsibilities and require different skill sets. However, many restoration contractors mistakenly combine these roles into one. Let’s take a look at the differences and some similarities between these jobs, and why they’re both […]
Assignment of Benefits forms, or AOBs for short, are an important part of the contractor-client relationship in the restoration industry. AOBs are legal documents that allow policy holders to assign the benefits of their insurance policy to a third party. In other words, AOBs allow policy holders to directly connect you, their restoration contractor, to […]
Five Tactics Adjusters Use to Turn Policyholders Against Restoration Contractors The relationship between an adjuster, restoration contractor and policyholders is tricky. Insurance adjusters work for insurance companies and determine whether the insurance company is responsible for paying out a restoration claim. They inspect the property to see the extent of damage, compile that with other […]
Top Tech to Expedite Restoration Claims Collections You’ve heard the phrase time is money – and in no industry is that more true than in restoration. As a restoration business owner, you know that every minute you’re not focused on doing the job is costing you money, and one of the most time-consuming aspects of […]