Access learnings across the world of restoration contracting!
Restoration insurance billing can make or break a restoration business. When claims are handled effectively, companies get paid faster and with fewer headaches. But when
When you’re in the restoration business, staying on top of insurance claims can be time-consuming and overwhelming. At One Claim Solution, we’ve provided expert restoration
Misconceptions about claims can put restoration contractors at a disadvantage when negotiating with insurance adjusters. Today, the restoration insurance billing experts at OCS are here
There are two keys to successful restoration insurance invoice negotiations: preparing for negotiation and using the right negotiation tactics. Today, we’re going to be focusing
If you’re a restoration contractor who has spent any time negotiating with adjusters, you’ve probably encountered insurance adjusters denying a water damage claim, citing “wear
If you run a restoration business, you probably ask your customers to sign work authorization agreements. But are you approaching work authorization agreements in the
When you change the way you communicate with your customers about the price of restoration services, you can transform your customer relationships and simplify claims
One of the biggest stressors homeowners face when they’re dealing with property damage is the price tag of restoration services. Homeowners worry about surprise bills
Building a good reputation for your restoration business takes far longer than it takes to ruin your business’s reputation. Fortunately, when you take the time
Empathy is one of the most important skills you can have as someone who works in the emergency restoration industry. When you keep empathy at
Emotions can run high in an industry where restoration customers are dealing with the stress of property damage. As a restoration contractor, noticing signs that
Like any other industry, the restoration industry has its fair share of challenging customers. When restoration customers are frustrated with or distrustful of you, it
In the emergency restoration industry, unexpected problems and delays come with the territory. The way we approach communicating unexpected project delays and complications to customers
When restoration contractors begin a partnership with One Claim Solutions, one of the first things that happens is they are introduced to their account
Often, customer communication can be the difference between a good restoration experience and a great restoration experience for clients. Strong customer communication strategies aren’t just
In the ideal world of restoration contractors, every insurance payout for the jobs they’re working on goes directly from the provider to them, skipping the
Change in the property insurance industry almost always has an impact on the restoration industry, so it’s important for restoration contractors to stay up-to-date on
As a restoration contractor, it’s easy to get so caught up in the technical aspects of the job that you forget the equally important customer
Restoration contractors often find themselves negotiating with insurance adjusters, trying to defend and get paid for the charges on their invoices. At One Claim Solution,
Many restoration contractors will tell you that the most challenging part of their job is negotiating with insurance carriers. Adjustors often push back on invoices
In the fast-paced world of insurance claims, every second counts. When a claims adjuster calls, it’s crucial to have the answers they need at your
Five Tactics Adjusters Use to Turn Policyholders Against Restoration Contractors The relationship between an adjuster, restoration contractor and policyholders is tricky. Insurance adjusters work for
A Day In The Life Of An Insurance Adjuster What do insurance adjusters do, day-by-day? Insurance adjusters are important actors in the restoration process. They
What You Need To Know About Insurance Adjusters Working with insurance adjusters is a core component of restoration work. So it’s important to know the
The Three Biggest Challenges In The Restoration Insurance Claims Process Dealing with the aftermath of fire and water damage is a heavy task for restoration
Five Tips for Fostering a Better Relationship with Insurance Adjusters The most important business relationship for cleaning and restoration companies is their relationship with their
Four Things You Can Do To Strengthen Your Relationship With Insurance Adjusters The importance of relationships is an often-overlooked aspect of the cleaning and restoration
What To Expect When Working With One Claim Solution Even in the best of circumstances, justifying an invoice with an insurance adjuster can go on
Four Best Practices for Working With Insurance Adjusters An important, but often underappreciated, aspect of restoration work is working with adjusters to justify your
Five Tips For Working With Insurance Adjusters An often-overlooked element of the cleaning and restoration industry is the importance of relationships. One of the most
How To Minimize Pushback From Insurance Adjusters When dealing with any type of restoration emergency, everyone — restoration companies, insurance companies, and insureds — want
Two Benefits Of Outsourcing Your Claims Working in the restoration industry can be a rewarding experience. Repairing the devastation from disasters like flooding and fires
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Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.
Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!
Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.
Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.
Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.
Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.
Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.
Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.
In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.
Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.
Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!
Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors.
My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.
Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town
Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.
Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.
Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.
Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!
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