There’s a wide range of problems you need to address to succeed as a restoration business. One of the biggest challenges many contractors face is dealing with insurance claims and invoicing. The insurance process can be a time-consuming process that requires a lot of expertise and bandwidth to handle optimally. At One Claim Solution, we’re here to solve many of those common problems restoration contractors face through our insurance billing and claims negotiation services. Today, we’re here to share just a few of the problems our services help restoration contractors solve.
Cashflow is king in the restoration industry. But it can also be one of the biggest pain points without the right insurance claims management process in place. One of the biggest advantages of partnering with One Claim Solution is faster insurance claims payments.
Our claims management team helps make sure the claims process continues moving by promptly responding to all adjuster communication. We also have systems in place to ensure we follow up and catch any claims that may have been forgotten by restoration adjusters. We’ll also make sure the insurance provider has all the documentation they need so that there are no delays. Our carefully crafted approach is why One Claim Solution is able to get our contractors their claims payments faster than the industry average.
Every restoration contractor has experienced an adjuster pushing back on their invoices and undervaluing the work that they did on a water damage job. This can be frustrating, especially when you’re the one who was there handling the emergency cleanup and performing the work needed to ensure a complete restoration for your homeowner.
Our entire approach at One Claim Solution is built to fight for fair payment for our contractors. We help you optimize your documentation to ensure you have a strong foundation for the line items on your claims. We take care of all the negotiations with insurance adjusters so that you don’t have to worry about it. We have specialized insight into different adjusters and insurance providers, helping us tailor our negotiation strategy for higher success rates. You don’t have to worry about having the bandwidth to continue fighting for a higher payout with an adjuster. One Claim Solution takes care of it all, ensuring you get higher claims payouts than you did prior to working with OCS, even after our fee is deducted. This improved cash flow can help your business have the financial stability it needs to serve customers, succeed, and grow.
Our One Claim Solution team has spoken to a lot of different restoration contractors over the years. One thing we hear time and time again is that they don’t have very much insight into their claims performance and accounts receivable. Some may be relying on difficult-to-use spreadsheets while others don’t have the time or resources to dive into claims analytics at all.
When you don’t have detailed insight into your insurance claims performance, you don’t have the information you need to grow and improve your processes. When you turn over claims management to One Claim Solution, you get access to our Contractor Portal that gives you in-depth information into your accounts receivable. This allows both you and our OCS team to keep an eye on it, spot problem areas, and adjust when needed.
One of the eternal challenges of the restoration industry is handling the ups and downs of busy and slow periods. Having a high level of workload variation can make it even harder to handle claims management in-house. One week, your team member could be drowning in invoices. Another week, they could be running out of things to do.
When you outsource restoration claims management to One Claim Solution, it removes the workload variability challenge of claims management for your restoration business. We have a big team that can scale with you, eliminating your need to hire more claims team members as you grow or find busy work for an employee when the workload is slow.
Experience and knowledge literally translate into money when it comes to claims negotiation and management. At One Claim Solution, we have a big team, years of experience, and specialized insight into different carriers and adjusters. We handle a large number of claims for a wide range of restoration contractors nationwide every year, giving us an unmatched level of insight. Frankly, our level of expertise is challenging, if not impossible, to match on a smaller-scale level as an individual restoration company. When you turn restoration insurance management over to OCS, you receive all the benefits of our dedicated, skilled team for a fraction of the cost and effort it would take to replicate it in-house.
As much as you do everything to avoid legal issues, sometimes they arise. With One Claim Solution, you have access to our specialized legal team that knows the ins and outs of property restoration law. We’ll also ensure your contracts are legally sound to help you prevent legal issues from rising in the first place.
Why deal with more problems than you have to? Let One Claim Solution take restoration insurance claims management off your plate so you can focus on your customers, employees, and business. Reach out to our team today.