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Prior to working with One Claim Solution (OCS), Quick Restore had tried several insurance billing specialists. While the other companies helped maintain cash flow, they required extra management which prevented Quick Restore from pursuing growth in other areas.
Since forming a partnership with OCS, Quick Restore was relieved from the stress of dealing with insurance billing. This not only increased their collections, but also allowed them to allocate their time and resources to staff training and marketing, which ultimately resulted in a twofold increase in revenue.
Quick Restore is a cleaning and restoration company based out of Arizona. Drake Thompson is the Emergency Service Division Manager and has been with the company since 2017. One of his roles starting out was handling the insurance billing.
“As time went on, I noticed there was an increasing pushback from the insurance companies as far as trying to come to settlements,” Thompson said. “It was taking way too much of my time and my team’s time to get that handled.”
When Thompson came in contact with OCS and started working with them, he noticed an immediate improvement in the trajectory of his company.
Thompson met OCS founders at lunch to go through the onboarding process. He said it was a clean transition and they even offered to take on current invoices that haven’t been sent to a carrier yet.
“The contract was smart, short, and easy to understand. They made sure that internally we had the structure to support their system and flow as best as possible,” Thompson said. “From there we hit the ground running and it was very easy to make the switch.”
Teaming up with OCS offered a unique advantage that other insurance billing companies were unable to provide – the freedom to grow.
“We’re now able to put 100% of our focus on helping our customers versus fighting with insurance companies for 360 days just trying to get paid for normal line items,” Thompson said. “With OCS, the stress of talking with adjusters is gone and you’re able to focus on marketing or other tasks that actually grow the company.“
OCS is more than just an insurance billing specialist. They’re legal experts and can offer advice in that area as well.
“Prior to OCS, we had a 60 page contract that we paid $8,000 to have written. If you need a contract or something written up real quick, OCS has the templates to tweak and get you what you need,” Thompson said. “They’re busy people and we may not always ask for the smallest favors, but they always take the time to answer questions and get us what we need.”
After seeing the growth his company has experienced since teaming up with OCS, Thompson said Quick Restore is presently in the process of enlisting four additional branches with OCS.
“We’re super, excited to see those other branches roll in and keep this thing going! If there’s one thing that I’ve done in the last 10 years that has the potential of moving us forward in the best way, it would be switching to One Claim,” Thompson said. “Cash flow is coming in and our team has been extremely happy with the product they’re providing for us.”
335 E Germann Rd #340
Gilbert, AZ 85297
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Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.
Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!
Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.
Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.
Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.
Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.
Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.
Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.
In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.
Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.
Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!
Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors.
My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.
Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town
Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.
Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.
Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.
Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!