602-491-2588
602-491-2588
Something we hear time and time again from restoration company owners is that restoration insurance billing is eating up their time and energy. The good news is that artificial intelligence opens the doors for innovating many of the processes involved in claims management so that you can get back to focusing on other parts of your restoration business. Here are some ideas from our claims billing experts at One Claim Solution on how to implement AI into your restoration insurance billing processes.
If you aren’t already using an AI-powered tool to help you with organizing documentation, claims, estimates, emails, and everything else that goes into restoration insurance billing, you should be. Many AI-powered document management tools can help sort and label files. Some tools even use optical character recognition (also called OCR) to pull information from documents and enter it into your system.
What AI Tools Can You Use To Organize Documentation?
There’s a wide range of AI tools out there that you can use to manage and organize your company’s documentation and job info. A couple of popular job management tools used by restoration contractors are JobNimbus and Buildertrend, but they are far from the only tools out there. Microsoft 365 tools like Power Automate and SharePoint can also be a good choice. Zapier is also a popular tool for setting up some basic, more customized AI-enabled automation without having to develop an AI program from scratch.
It can take a while to read through all the notes and paperwork to get up to speed on a claim. AI tools can help you skip through that process. Restoration contractors can use AI tools to read through claim files and create a summary of things like what’s happened and what needs to happen next. This can save hours of work for your restoration insurance billing team.
One thing AI is very good at is analyzing data. With the right AI tools, you can find patterns in your billing data like which jobs take the longest to get paid, which carrier has the lowest approval rate, and where your profit margin is highest. This kind of data analysis is invaluable when you’re making business decisions.
AI writing tools can help you write emails to adjusters more quickly and effectively. You can also use AI tools to help you write a follow-up and schedule a reminder so that you don’t forget about it. When you use AI tools to help you write, try to give it a detailed, specific prompt. Make sure to read through the email it writes for you before sending, because AI can make mistakes and doesn’t have all the context that you do about the claim.
AI tools can be a great way to quickly get an answer to your question or a recommendation for the next course of action. If you’re feeling stuck, bouncing some ideas off AI can help you get the inspiration and momentum you need to move forward.
There are a lot of ready-made AI tools out there that you can take advantage of as a restoration contractor. But they do come with some downsides. Here are some of the main concerns you should be aware of:
The truth is, no external AI tool will ever be as powerful as an internally developed, well-designed AI tool. If your team opts to develop an internal AI tool, you’ll have the opportunity to personalize it to your company and its needs. You can also have full control over where data is stored, so it’s easier to keep sensitive information safe.
Of course, developing internal AI tools is a big investment that takes a lot of time, money, and technical expertise. So, for some restoration contractors, using publicly available AI tools may be a more feasible option.
At One Claim Solution, we’ve spent years building and polishing custom AI tools to support us in our effort to help restoration contractors get paid more and faster. We use AI for everything from pattern recognition to providing claims insight and summaries. Because we have handled thousands upon thousands of restoration insurance claims for our clients, our AI has a robust database to draw upon, making it more accurate and effective.
As much as we love our AI tools, we know how important the human element is. That’s why all our AI tools are backed by real restoration insurance billing experts who check outputs, talk to adjusters, and know when a human touch is needed. AI empowers our team, not replaces them.
If you’re interested in AI but not ready to invest the time, cost, and risk of implementing it in-house, OCS might be the answer. All of our contractors get access to AI tools like our Contractor Portal that are already built, tested, and proven to work for restoration companies.
Let us handle the billing and insurance follow-ups so you can focus on growing your business. Contact One Claim Solution today to find out how we can help you streamline claims and get paid faster.
Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.
Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!
Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.
Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.
Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.
Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.
Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.
Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.
In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.
Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.
Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!
Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors.
My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.
Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town
Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.
Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.
Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.
Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!