AR Part 2: Managing Your Accounts Receivable With Proprietary Software

Maintaining an accurate and up-to-date accounts receivable is vital to successfully managing a restoration business. At One Claim Solution, we’ve developed a proprietary software that manages accounts receivable by helping our claim advocates stay on track and manage invoices through a carrier’s claim process. 

Accounts receivable are the accumulation of the invoices a contractor is waiting for payment on. A contractor can have anywhere from tens of thousands to millions of dollars in accounts receivables depending on their size. Our software helps keep track of every cent until it makes it back into the pockets of our clients. 

Jeremy Traasdahl is a Co-founder of One Claim and the mastermind behind the software. According to him, the software is the backbone of the claims management process. 

“We originally created it to store claim documents, capture adjuster communication, and give our claim advocates something to track their work with,” Traasdahl said. “Over the last six years, we’ve built in automation, robust data capture technology, and nuanced sequencing that reflects our deep experience with insurance billing.”

Here are some of the many benefits that our software provides in the insurance billing process:

Documentation Storing

Documentation is a critical part of every restoration job. When done properly, it provides adjusters with all the information they need to ensure the billing process goes smoothly and efficiently. As a result, this means less downtime to a business and less stress for its technicians. At OCS, our proprietary software keeps track of every photo, video, invoice, etc. that pertains to a job. 

“We have a portal that allows contractors to submit their files so a claim can be created with all the supporting documents attached,” Traasdahl said. “The claims process can be long and cumbersome. The good news is, the organizational feature of our software helps shorten and simplify the process.”

Accelerated Claims Process

Our software not only stores documentation and communication, but it provides a checklist for our advocates to keep track of action items. This helps them stay on top of invoices and ultimately accelerate cash flow.

“As a standard rule, a claim is looked at every three to five days. The frequency of check-ins increases as the claim ages and payments are not yet made,” Traasdahl said. “This check-in process is made possible through our software which tracks communication and progress with adjusters.”

Improved Communication

A critical part of following the progress of a claim is always being available to take a call from an adjuster at a moment’s notice. We know that as a restoration contractor, you may not have the time or availability to respond to the frequent requests of or track all open items created by an adjuster. Our software helps us keep track of all communication forms so nothing is looked over. 

“We won’t miss a call from an adjuster ever. If a contractor misses a call, their invoice gets pushed all the way to the bottom of the pile,” Traasdahl said. “Availability is another thing that sets us apart in terms of the process.”

The software also has an automated email system that keeps contractors involved and up-to-date with what’s going on in the claims process. They never have to wonder what the status of their invoices are. 

A Team You Can Trust

“Our rigorous claims management process has been built out over the last six years and is continually being improved upon,” Traasdahl said. “The roles and responsibilities of our claim advocates and technologies are well mapped and in sync with one another throughout the billing and collection process.”

When you team up with us at OCS, we guarantee to get the most out of your claim in a timely manner. Connect with us today so you can start focusing on managing your business rather than worrying about insurance billing.

Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry


Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith


Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud


Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl


Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!