For the past two years, insurance carriers have leaned even more heavily into AI and many contractors are encountering claim negotiations that appear to be influenced by rules engines, predictive models, or other automated review processes that reduce or question invoice line items. Legal Trends for AI Use Recent legal trends are starting to address […]
2025 was a rocky year for many restoration contractors. There were fewer severe weather events than in many years, which means fewer restoration jobs. Policyholder behavior is changing, and claim volume is down, which means carriers are scrutinizing claims more than ever. Adjusters are pushing back harder on scope, pricing, and line items that used […]
Many carriers are pushing back on the restoration claim appraisal process. Learn from OCS what to watch for and how to fight it.
Learn tips for preparing your restoration jobs so that if an appraisal comes up, your restoration appraisal documentation is ready to support your claim.
Restoration insurance appraisals can be a powerful tool, but only when they are used in the right situations. Learn when to initiate an appraisal.
The work of a restoration job doesn’t stop when the structure is dry and the truck leaves the site for the last time. Even after the restoration work itself is done, contractors still have to handle the insurance billing and payment process. The insurance claims process has its fair share of challenges for restoration contractors. […]