When you change the way you communicate with your customers about the price of restoration services, you can transform your customer relationships and simplify claims negotiation. Providing your customers with generic price lists and your job logs can be great tools for increasing restoration pricing transparency with homeowners. Plus, having policyholders review this kind of […]
Office administrators and claims advocates are two critical, but different, roles for managing the insurance billing for restoration contractors. They have different responsibilities and require different skill sets. However, many restoration contractors mistakenly combine these roles into one. Let’s take a look at the differences and some similarities between these jobs, and why they’re both […]