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Cash flow challenges are nothing new for restoration companies, but recent industry trends have made the issue even harder to manage. According to the 2024 State of the Industry Report, most restoration businesses now wait 30 to 60 days or longer for payments. These delays can strain budgets, disrupt daily operations, and leave companies scrambling to cover payroll and vendor payments.
Fortunately, restoration insurance billing services offer a solution. By streamlining the claims process, advocating for fair payouts, and shortening payment timelines, outsourcing claims management to restoration insurance billing experts can help restoration companies tackle cash flow pressure head-on.
The Cash Flow Pressure the Restoration Industry Faces in 2024The nature of restoration work creates unique cash flow challenges. Unlike many industries where payment is received at the time of service, restorers often wait weeks or months for insurance payouts. Meanwhile, the costs of doing business, from labor to materials, must be paid upfront.
C&R Magazine and KnowHow’s 2024 State of the Industry Report highlights how these delays have worsened over time:
These trends can leave businesses feeling stuck. Even companies with strong growth potential may struggle to invest in their future if cash is tied up in accounts receivable.
Restoration insurance billing services are designed to address these cash flow challenges directly. Here’s how they help restoration businesses get paid faster and more reliably:
Insurance claims require extensive documentation, from itemized invoices to photos of completed work. Errors or missing details can result in weeks of delays, adding unnecessary cashflow pressure for restoration businesses. Restoration company billing services ensure that claims are submitted accurately and completely, reducing the likelihood of disputes or denials. By eliminating common roadblocks early in the process, claims are processed faster, and payments are issued sooner, giving your business the cash it needs to thrive.
Lack of communication and miscommunication with insurance adjusters is one of the biggest causes of payment delays. Restoration insurance billing services handle all communication with adjusters, following up at strategic intervals and resolving questions and disputes with insurance adjusters. Their expertise helps build stronger relationships with restoration insurance adjusters, smoothing the path to faster payouts.
Insurance carriers often look for ways to minimize payouts, which can leave restoration businesses shortchanged. Restoration insurance billing professionals know how to defend invoices and secure fair compensation for the work completed. Higher payouts mean restoration businesses can cover their expenses and improve their profit margins, even during tough financial periods.
Delays in accounts receivable can spiral into larger cash flow problems. Restoration insurance billing teams help businesses track payments, identify overdue invoices, and take action to resolve them. Restoration insurance billing services bring efficiency and clarity to collections.
When it comes to claims management, not all teams are created equal. At OCS, we stand out for our proven ability to reduce cash flow pressure for restoration companies nationwide. Here’s why:
Whether you’re struggling with long payment timelines or looking to optimize your claims process, OCS can help your business achieve stronger financial health.
Cash flow doesn’t have to be a constant headache. Restoration insurance billing services are a great way to improve your restoration company’s finances and reduce financial stress. If you’re ready to take control of your claims process and strengthen your bottom line, contact OCS to learn more.
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Gilbert, AZ 85297
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Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.
Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!
Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.
Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.
Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.
Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.
Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.
Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.
In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.
Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.
Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!
Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors.
My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.
Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town
Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.
Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.
Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.
Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!