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Most restoration companies want to grow. But it’s not uncommon for contractors to hit a wall when they’re trying to scale because their water damage insurance invoicing process isn’t strong enough to support a higher volume of jobs and the increase in claims and adjuster negotiation that comes with it. At One Claim Solution, we’ve worked with hundreds of restoration contractors and seen firsthand how better insurance claims management can be the missing key for unlocking restoration business growth. Here’s why having a strong water damage insurance invoicing process is a foundational prerequisite for growth and expansion.
Water damage work plays a big financial role in nearly all restoration companies. The 2024 RIA Cost of Doing Business Report found that mitigation remains a core revenue driver across the industry, especially for companies earning under $3 million annually. In fact, 23% of contractors report that 60% or more of their revenue comes from mitigation work. As many restoration contractors know, water damage restoration tends to offer better margins than other restoration services like reconstruction or mold remediation.
When water damage is so central to your business’s financial success, every water damage insurance invoicing delay, dispute, or denial adds up and harms your bottom line. If you master water damage insurance invoicing, the opposite is true: your bottom line will benefit.
Even companies with effective, skilled technicians and great customer relationships can find themselves stuck in a cycle of delayed payments when their water damage invoicing process isn’t working. When insurance claims drag on or are outright denied, it can be several weeks or even months before you see revenue from work you have already completed.
These kinds of cash flow struggles impact every aspect of your restoration company. It makes payroll, equipment purchases, advertising, and taking on new jobs challenging. When a business is under that kind of financial stress, growth stops being a viable possibility. Instead, you have to focus on making payroll, finding money to pay for leads, and spending longer defending insurance claims.
To grow your business, you have to get paid fairly for the work you do. That means training your team to anticipate objections and back up every item with proper documentation. It also means knowing when to stand your ground and when to escalate the discussion through the right channels. It might even mean spotting patterns with certain carriers or adjusters. A strong, consistent water damage insurance invoicing process creates the confidence and leverage to do that.
Scaling a restoration company might mean hiring more techs, expanding your service area, buying equipment, expanding services, or investing in training. No matter what avenue of growth you desire, it requires both the funds to get started and the cash flow consistency to sustain it. It takes more bandwidth to chase down payments and documentation when your claims process is weak and inconsistent. When revenue from water damage jobs is coming in reliably, you’re more likely to have the financial security and bandwidth you need to take chances and try something new.
Building a strong internal billing team takes time, training, and oversight. For many restoration companies, outsourcing this aspect of their restoration business is the easiest and most affordable way to unlock growth faster.
The restoration claims management experts at One Claim Solution help restoration contractors improve and manage their water damage insurance invoicing by negotiating directly with carriers and defending invoice line items to adjusters by citing industry standards and using the most effective documentation and justification techniques. We also provide tools to all our contractors to view the status of their claim in real time and analytics of their accounts receivable. We focus on billing so you can focus on running your business. If you’re ready to grow but your current invoicing process is holding you back, reach out to the team at One Claim Solution. Let’s talk about how to make your water damage work pay off so that your business can have the financial security and consistency it needs to grow.
335 E Germann Rd #340
Gilbert, AZ 85297
Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.
Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!
Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.
Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.
Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.
Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.
Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.
Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.
In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.
Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.
Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!
Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors.
My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.
Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town
Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.
Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.
Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.
Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!