When you change the way you communicate with your customers about the price of restoration services, you can transform your customer relationships and simplify claims negotiation. Providing your customers with generic price lists and your job logs can be great tools for increasing restoration pricing transparency with homeowners. Plus, having policyholders review this kind of […]
One of the biggest stressors homeowners face when they’re dealing with property damage is the price tag of restoration services. Homeowners worry about surprise bills and being taken advantage of by their restoration contractors. If you don’t approach price communication correctly, it can create tension in your customer relationships. Fortunately, there are strategies you can […]
If you’re growing frustrated or disappointed with the way your restoration business’s claims management process works, it might be time to consider outsourcing. At One Claims Solutions, we handle restoration claims management for restoration contractors all over the country. Here are some of the benefits you can expect to see when you outsource claims management […]
When trying to negotiate all your claims and collect payment on your own becomes too much to handle, outsourcing can be a solution for your restoration business. But how do you know if a restoration claims management company is the right partner for your restoration business? We talked to Connor Trahan, an Account Executive at […]
One easily overlooked advantage of becoming certified for restoration contractors is how it benefits their relationships with insurance providers. In an industry where restoration contractors and insurers often find themselves at odds, anything that simplifies and eases interactions with adjusters is helpful. At OCS, we negotiate on behalf of our contractors with insurance adjusters to […]
Running a restoration business involves balancing a range of responsibilities, all the way from on-site work to personnel management to insurance claims. Knowing when to take the plunge and start outsourcing a role can be tricky. Connor Trahan, an Account Executive at OCS, works every day with restoration contractors considering outsourcing. Here’s his advice for […]