If you’re a restoration contractor who has spent any time negotiating with adjusters, you’ve probably encountered insurance adjusters denying a water damage claim, citing “wear and tear” policy exclusions. The right strategies can empower you to successfully counter this argument in some scenarios. At One Claim Solution, our restoration adjuster billing experts successfully negotiate thousands […]
When you change the way you communicate with your customers about the price of restoration services, you can transform your customer relationships and simplify claims negotiation. Providing your customers with generic price lists and your job logs can be great tools for increasing restoration pricing transparency with homeowners. Plus, having policyholders review this kind of […]
The way you document a restoration job matters. Thorough documentation can lead to greater claim coverage for homeowners and a higher invoice payout for restoration contractors. On the other hand, poor documentation can lead to higher costs for the homeowner and lower invoice payouts for restoration contractors. Josh Ehmke is a legal expert who cofounded […]
Restoration contractors often find themselves negotiating with insurance adjusters, trying to defend and get paid for the charges on their invoices. At One Claim Solution, we have negotiated with every major insurance carrier in the U.S. and numerous regional carriers. Here are the line items that we see get the most pushback, what contractors can […]
Many restoration contractors fail to include all of the items that they should on their invoices. This can lead to them missing out on revenue. At One Claim Solution, we see contractors leave off important line items from their invoices all the time. Here are some of the most common items contractors leave off of […]
Office administrators and claims advocates are two critical, but different, roles for managing the insurance billing for restoration contractors. They have different responsibilities and require different skill sets. However, many restoration contractors mistakenly combine these roles into one. Let’s take a look at the differences and some similarities between these jobs, and why they’re both […]