Customer satisfaction is crucial in the restoration industry. While achieving customer satisfaction is often easier said than done, there are a few things our team at One Claim Solutions recommends you do to increase customer satisfaction and protect yourself from unhappy customers. One of these things is asking your customers to sign a Certificate of […]
One of the most challenging parts of being a restoration contractor is getting insurance companies to pay you for your work. Insurance companies are liable to their customers, not restoration companies. So when it’s time to collect payment for restoration work, many contractors feel disempowered. Fortunately, there are some legal strategies restoration companies can use […]
When navigating the complex world of insurance claims, it’s essential for contractors to be aware of the options available to them. Three commonly encountered terms in this realm are Assignment of Benefits (AOB), Assignment of Policy, and Direction to Pay (DTP). Understanding the differences between these three concepts can significantly impact a policyholder’s level of […]
Assignment of Benefits forms, or AOBs for short, are an important part of the contractor-client relationship in the restoration industry. AOBs are legal documents that allow policy holders to assign the benefits of their insurance policy to a third party. In other words, AOBs allow policy holders to directly connect you, their restoration contractor, to […]
An Assignment of Benefits or AOB is a legal document which allows policyholders to assign some or all of the benefits of their insurance policy to another party. This agreement allows the other party to directly deal with the insurance company and the right to enforce its payment. When a claim occurs after unexpected damage, […]