What To Expect When Working With One Claim Solution

Even in the best of circumstances, justifying an invoice with an insurance adjuster can go on for weeks or even months. This usually isn’t anyone’s fault. It’s just that restoration companies are busy helping their clients and insurance companies are busy processing huge numbers of claims. This leads to a clunky communication process that eats up your time and prevents you from getting paid. One Claim Solution provides a solution for this problem by working with insurance companies on your behalf and streamlining the billing process. Here are four things you can expect when working with One Claim Solution and how it can make your business operate more smoothly.

Less Pushback On Invoices And Claim Documents

Getting some pushback on insurance claims is a common part of the process. Naturally, restoration companies want to be paid for the services provided to an insured while insurance companies want to reduce its expenses. Working with One Claim Solutions, however, helps resolve much of this tension because we have strong working relationships with both groups and are therefore able to minimize pushback and get claims through more quickly. Even when there is pushback, we are able to respond quickly so the processing of the claim is not delayed. 

Get Paid Sooner

The payments from insurance settlements tend to be delayed for a number of reasons. One of the most common is inefficient communication between the insurer and the restoration company and its client holding the insurance policy. Back-and-forth negotiations between insurance adjusters and restoration companies along with accounting for any inaccuracies in the documentation can tack on weeks or even months to the time until the settlement is received. 

Increase Your Collections Net of Our Fee

Not only do we help you get paid sooner, but we help you get paid for the services provided to your clients, which will result in an increase in your net collections, even after our fee. 

Your net collection rate is calculated by dividing payments received from the carrier by the amount in your initial invoice to them. It’s not easy to justify your invoices to adjusters as they are trained to challenge your work. If you struggle to get the original invoiced amount paid, your net collections and overall profitability will likely be lower. At OCS, we’ll help increase your net collections by working closely with you to ensure you are billing for services rendered and justifying each line in the invoice to the adjuster. Our understanding of restoration work, the regulations around homeowners insurance, the carrier’s billing processes, and documentation the different billing process, and focus,  on improving documentation across the board to ensure all billable services are included in an invoice. 

Support For A Wide Variety Of Different Restoration Services

At One Claim Solution, we are experienced in dealing with all types of restoration services, but our primary focus is on emergency services. This includes water damage, fire damage, asbestos or mold removal, and contents pack-out. Give us a call today for a consultation on how we can help your business thrive.

Don’t settle for clunky, drawn-out communications with insurance adjusters anymore. Give One Claim Solution a call today so we can streamline your insurance billing process, get you paid sooner, and allow you to focus on what you do best — helping restore people’s lives.

Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry


Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith


Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud


Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl


Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!