The restoration industry has seen a shift toward higher wages in recent years. This trend is not just a response to labor shortages but also a recognition of the connection between higher wages and employee retention. While increasing pay is a positive step for employees, it can create extra restoration company cashflow pressure. Balancing the […]
In the restoration industry, where teams regularly deal with emergencies, fluctuating workloads, and high-pressure situations, the health of your workforce isn’t just a human resources concern, it’s also a business necessity. Today, we spoke with April Slater, HR Director at One Claim Solution. We’re going to dive into what workforce health means, how it impacts […]
We discuss the lessons of 2024 and use our crystal ball to talk about AR trends and developments in the restoration industry for 2025.
Just like in any other industry, having a skilled and well-integrated team can make all the difference for your restoration business. Whether you’re building a team from scratch or looking for new ways to strengthen your approach, building and nurturing a restoration team requires intention and strategy. Today, we spoke with April Slater, HR Director […]
Restoration insurance billing can make or break a restoration business. When claims are handled effectively, companies get paid faster and with fewer headaches. But when billing is disorganized and incompetent, payments get delayed, adjusters get frustrated, and profits take a hit. At OCS, we’ve seen the restoration insurance billing processes of hundreds of restoration companies. […]
Josh and Jeremy answer some of OCS’s most frequently asked questions about billing, negotiating commercial restoration claims, and more on the podcast.