When restoration contractors strategically communicate with homeowners about pricing, it combats carrier tactics during the claims process. Learn how.
Navigating restoration customer price shock can be difficult for contractors. Learn how to avoid price shock without having to squeeze your profit margin.
For restoration contractors, pricing conversations are rarely simple. Many jobs come with hidden water damage or other unforeseen obstacles that change the scope of the work. Plus, insurance complicates pricing further. Homeowners don’t always understand the nuances behind how jobs are priced and why prices may change. Because of that, some contractors avoid detailed […]
2025 was a rocky year for many restoration contractors. There were fewer severe weather events than in many years, which means fewer restoration jobs. Policyholder behavior is changing, and claim volume is down, which means carriers are scrutinizing claims more than ever. Adjusters are pushing back harder on scope, pricing, and line items that used […]
If it feels like insurance payments are taking longer than they used to, you are not imagining it. Across the restoration industry, billing teams are waiting longer to get paid, adjusters are asking more questions, and claims that once moved smoothly are now dragging on for months. We’re seeing a clear shift toward longer […]
Here is a closer look at what the State of the Industry Pulse Check revealed & what you need to know about using data to drive better claims billing results.