A work authorization is more than just a formality, it is the foundation of your entire insurance claim. Discover the critical legal clauses, like the Assignment of Benefits (AOB), that protect your profit margin, prevent billing bottlenecks, and ensure your restoration business gets paid accurately.
We dug into recent data to answer a deceptively simple question – what actually predicts a claim that closes quickly and pays out at the highest percentage of the invoiced amount? The answer comes down to three factors.
Part 1 of this series looked at the broader claims environment: rising activity, larger invoices, more complex work, and a more contested negotiation landscape. Part 2 goes deeper into the operating patterns behind those trends. Using a representative subset of the 10,000-plus claims submitted through OCS from the end of last year through the first […]
In this first installment of our two-part industry report, we’re sharing what we’ve observed across a representative subset of 10,000+ claims managed by OCS. The data spans from the end of last year through the first quarter of 2026. If you’re making operational decisions to optimize margins, then the trends below provide important context. Methodology: […]
The most important thing in your file isn’t the dry log, it’s the combination of clear documentation and thoughtful human advocacy.
For the past two years, insurance carriers have leaned even more heavily into AI and many contractors are encountering claim negotiations that appear to be influenced by rules engines, predictive models, or other automated review processes that reduce or question invoice line items. Legal Trends for AI Use Recent legal trends are starting to address […]