In the ideal world of restoration contractors, every insurance payout for the jobs they’re working on goes directly from the provider to them, skipping the policyholder completely. Unfortunately, sometimes insurance payouts end up with policyholders, complicating payment collection. If you’re a restoration contractor that’s faced this problem before, here are some tips from OCS Senior […]
Change in the property insurance industry almost always has an impact on the restoration industry, so it’s important for restoration contractors to stay up-to-date on insurance coverage trends. At One Claim Solution, we interact with restorers and insurance providers every day. Here are some of the recent carrier coverage changes we’ve witnessed and advice from […]
As a restoration contractor, it’s easy to get so caught up in the technical aspects of the job that you forget the equally important customer service aspects of the job. Setting expectations is arguably the most important aspect of cultivating a positive restorer-customer relationship. It can be the difference between grumpy, dissatisfied customers and happy, […]
Restoration contractors often find themselves negotiating with insurance adjusters, trying to defend and get paid for the charges on their invoices. At One Claim Solution, we have negotiated with every major insurance carrier in the U.S. and numerous regional carriers. Here are the line items that we see get the most pushback, what contractors can […]
Many restoration contractors will tell you that the most challenging part of their job is negotiating with insurance carriers. Adjustors often push back on invoices in an attempt to pay contractors less. Here are some of the top reasons that One Claim Solution sees restoration contractors get pushback on their invoices, along with advice from […]
In the fast-paced world of insurance claims, every second counts. When a claims adjuster calls, it’s crucial to have the answers they need at your fingertips. Failing to be responsive in these critical moments can have far-reaching consequences, both for your business finances and your reputation. In this blog post, we’ll explore the hidden costs […]