The restoration industry has seen a shift toward higher wages in recent years. This trend is not just a response to labor shortages but also a recognition of the connection between higher wages and employee retention. While increasing pay is a positive step for employees, it can create extra restoration company cashflow pressure. Balancing the […]
In the restoration industry, where teams regularly deal with emergencies, fluctuating workloads, and high-pressure situations, the health of your workforce isn’t just a human resources concern, it’s also a business necessity. Today, we spoke with April Slater, HR Director at One Claim Solution. We’re going to dive into what workforce health means, how it impacts […]
Just like in any other industry, having a skilled and well-integrated team can make all the difference for your restoration business. Whether you’re building a team from scratch or looking for new ways to strengthen your approach, building and nurturing a restoration team requires intention and strategy. Today, we spoke with April Slater, HR Director […]
Restoration insurance billing can make or break a restoration business. When claims are handled effectively, companies get paid faster and with fewer headaches. But when billing is disorganized and incompetent, payments get delayed, adjusters get frustrated, and profits take a hit. At OCS, we’ve seen the restoration insurance billing processes of hundreds of restoration companies. […]
Cash flow challenges are nothing new for restoration companies, but recent industry trends have made the issue even harder to manage. According to the 2024 State of the Industry Report, most restoration businesses now wait 30 to 60 days or longer for payments. These delays can strain budgets, disrupt daily operations, and leave companies scrambling […]
Misconceptions about claims can put restoration contractors at a disadvantage when negotiating with insurance adjusters. Today, the restoration insurance billing experts at OCS are here to discuss some of the common myths restoration professionals have about the claims process. We’ll also provide some tips for negotiating invoices more successfully with restoration insurance adjusters. Myth 1: […]