Office administrators and claims advocates are two critical, but different, roles for managing the insurance billing for restoration contractors. They have different responsibilities and require different skill sets. However, many restoration contractors mistakenly combine these roles into one. Let’s take a look at the differences and some similarities between these jobs, and why they’re both […]
Four Ways One Claim Solution Can Help You Address Staffing Challenges Our name says it all. At One Claim Solution, we are about one thing — helping you submit one claim and then be done with the administrative side of working with insurance adjusters. Most cleaning and restoration companies go back and forth with adjusters […]
Five Effective Training Tips On Documenting Restoration Jobs “I’ll do it when I get back.” “I’ll add that in later.” These are the kinds of things you never want to hear when it comes to documenting cleaning and restoration jobs. Training your staff to create clear, consistent documentation for every restoration job they go on […]