Part 1 of this series looked at the broader claims environment: rising activity, larger invoices, more complex work, and a more contested negotiation landscape. Part 2 goes deeper into the operating patterns behind those trends. Using a representative subset of the 10,000-plus claims submitted through OCS from the end of last year through the first […]
In this first installment of our two-part industry report, we’re sharing what we’ve observed across a representative subset of 10,000+ claims managed by OCS. The data spans from the end of last year through the first quarter of 2026. If you’re making operational decisions to optimize margins, then the trends below provide important context. Methodology: […]