Top 5 Benefits of Outsourcing Restoration Claims Management

If you’re growing frustrated or disappointed with the way your restoration business’s claims management process works, it might be time to consider outsourcing. At One Claims Solutions, we handle restoration claims management for restoration contractors all over the country. Here are some of the benefits you can expect to see when you outsource claims management to an experienced, specialized claims management team:

Restoration contractors discuss claims with claims management partner

1. Avoid the Hassle of Negotiations

At OCS, we speak with restoration contractors across the United States about the pain points in their business. Often, contractors will bring up their frustration with negotiating with adjusters, which is understandable. It can be hard to get in contact with adjusters, especially when you’re already busy trying to run your restoration business. Feeling like you have to fight just to be compensated fairly for your restoration work is exhausting. 

Outsourcing restoration claims negotiation takes that responsibility off your shoulders completely, allowing you to skip the frustrating conversations and phone tag with adjusters. With a dependable restoration claims management partner, you can count on them to negotiate better claims payouts on your behalf. 

2. Save Time

Chasing down adjusters and negotiating restoration claims can quickly eat up a lot of your time. When you outsource restoration claims management to a qualified partner like OCS, you can take all of that time you spent on claims and dedicate it to other parts of your business like expanding your business or improving your services.

3. Get Paid Faster

The shorter you have to wait between completing a restoration job and receiving payment for your work, the better. When your time to pay is long, it complicates every aspect of your restoration business’s finances, all the way from payroll to overhead. When you outsource collections, your claims management company is often able to decrease that waiting period, strengthening your cash flow.

4. Higher Claims Payouts

It’s hard to run a successful restoration business when you feel forced to settle claims for totals that leave you with razor-thin profit margins. When you outsource claims management to an expert partner, your claims payouts will increase, leaving you with a higher profit margin. Healthy profit margins make your business’s finances easier and can provide you with peace of mind.

5. Claims Expertise

Insurance providers use a lot of different strategies to keep claim payouts low. To get the best chance at higher payouts, you need to also approach claims negotiation with strong strategies.

At OCS, we understand how the property insurance industry operates, and we put that knowledge to work to get you better payouts. We have claims experts who specialize in the best negotiation strategies with different major insurance providers. We use our broad restoration and property insurance industry knowledge base to fight on behalf of our contractors to get them the payouts they deserve.

Transform Your Business With OCS Restoration Claims Management

If your restoration business’s claims collections process isn’t at its best, it’s time to consider a new approach. Outsourcing your claims management could be the answer. Reach out to One Claim Solution to explore your options.

Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry


Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith


Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud


Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl


Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!