Part of being a restoration contractor is fighting for what you are owed, particularly when it comes to insurance claims. But when is that fight actually worth it? Some claims are worth fighting over. But not every claim deserves a drawn-out fight. Not every line item is worth the time, stress, and energy required […]
Unfortunately, the nature of the restoration industry makes it easy for restoration companies to face cash flow pressure. Payment typically comes weeks or even months after a restoration job is finished. But rent, payroll, equipment payments, fuel, and materials do not wait. When insurance payments slow down, the pressure is immediate and very real. To […]
At One Claim Solution, we believe there are three important factors when it comes to restoration claims success: the processes, the technology, and the people. When it comes to the people at your company, your company culture plays a huge role in how they perform and interact with others, both internally and externally. A strong, […]
Your restoration claims team and field team rely on each other more than they may realize. One side is in basements, attics, and flooded basements, gathering documentation. The other side is at a desk, working with carriers and adjusters to make sure your company gets paid. But if either team drops the ball, the entire […]
As a restoration contractor, you’re an expert in drying out homes, repairing water damage, and helping your customers recover after a disaster. But are you an expert in managing insurance claims billing? And do your company’s processes reflect a high level of claims billing expertise? If your answer is “no” or “I don’t know,” you’re […]
In this podcast episode, Josh Ehmke talks about what truly powers OCS: its people. Learn how people make all the difference in restoration claims management.