Is an undisputed payment on a restoration claim a win or a trap? Learn how a meaningful share of the dollars left on the table are from undisputed payments.
Slow-paying restoration claims do more than hurt cash flow. Learn why they put margin at risk and how claims advocacy helps protect recovery.
After hundreds of thousands of claims, we’ve seen a consistent seasonal pattern: claims submitted during peak summer and early fall take meaningfully longer to reach payment.
We dug into recent data to answer a deceptively simple question – what actually predicts a claim that closes quickly and pays out at the highest percentage of the invoiced amount? The answer comes down to three factors.
In this first installment of our two-part industry report, we’re sharing what we’ve observed across a representative subset of 10,000+ claims managed by OCS. The data spans from the end of last year through the first quarter of 2026. If you’re making operational decisions to optimize margins, then the trends below provide important context. Methodology: […]
Part of being a restoration contractor is fighting for what you are owed, particularly when it comes to insurance claims. But when is that fight actually worth it? Some claims are worth fighting over. But not every claim deserves a drawn-out fight. Not every line item is worth the time, stress, and energy required […]