We dug into recent data to answer a deceptively simple question: what
actually predicts a claim that closes quickly and pays out at the highest percentage of the invoiced amount? The answer comes down to three factors.
In this first installment of our two-part industry report, we’re sharing what we’ve observed across a representative subset of 10,000+ claims managed by OCS. The data spans from the end of last year through the first quarter of 2026. If you’re making operational decisions to optimize margins, then the trends below provide important context. Methodology: […]
Part of being a restoration contractor is fighting for what you are owed, particularly when it comes to insurance claims. But when is that fight actually worth it? Some claims are worth fighting over. But not every claim deserves a drawn-out fight. Not every line item is worth the time, stress, and energy required […]
Unfortunately, the nature of the restoration industry makes it easy for restoration companies to face cash flow pressure. Payment typically comes weeks or even months after a restoration job is finished. But rent, payroll, equipment payments, fuel, and materials do not wait. When insurance payments slow down, the pressure is immediate and very real. To […]
At One Claim Solution, we believe there are three important factors when it comes to restoration claims success: the processes, the technology, and the people. When it comes to the people at your company, your company culture plays a huge role in how they perform and interact with others, both internally and externally. A strong, […]
Your restoration claims team and field team rely on each other more than they may realize. One side is in basements, attics, and flooded basements, gathering documentation. The other side is at a desk, working with carriers and adjusters to make sure your company gets paid. But if either team drops the ball, the entire […]