There are two keys to successful restoration insurance invoice negotiations: preparing for negotiation and using the right negotiation tactics. Today, we’re going to be focusing on the best ways to prepare for claims negotiation. From the restoration invoice experts at OCS, here are some of the most important things you can do to set yourself […]
Many restoration contractors don’t have in-house legal counsel. If you’re one of those contractors, it’s important to know when the right time is to seek legal advice. Today, we talked with Josh Ehmke, General Counsel and Co-Founder of One Claim Solution, about scenarios where restoration contractors should get legal help. Here are some of the […]
If you’re a restoration contractor who has spent any time negotiating with adjusters, you’ve probably encountered insurance adjusters denying a water damage claim, citing “wear and tear” policy exclusions. The right strategies can empower you to successfully counter this argument in some scenarios. At One Claim Solution, our restoration adjuster billing experts successfully negotiate thousands […]
One of the biggest stressors homeowners face when they’re dealing with property damage is the price tag of restoration services. Homeowners worry about surprise bills and being taken advantage of by their restoration contractors. If you don’t approach price communication correctly, it can create tension in your customer relationships. Fortunately, there are strategies you can […]
The way you document a restoration job matters. Thorough documentation can lead to greater claim coverage for homeowners and a higher invoice payout for restoration contractors. On the other hand, poor documentation can lead to higher costs for the homeowner and lower invoice payouts for restoration contractors. Josh Ehmke is a legal expert who cofounded […]
In the emergency restoration industry, unexpected problems and delays come with the territory. The way we approach communicating unexpected project delays and complications to customers can make a huge difference in our relationship with customers. At One Claim Solution, we work with restoration contractors every day who are faced with challenging customer communication situations. Here […]