Customer satisfaction is crucial in the restoration industry. While achieving customer satisfaction is often easier said than done, there are a few things our team at One Claim Solutions recommends you do to increase customer satisfaction and protect yourself from unhappy customers. One of these things is asking your customers to sign a Certificate of […]
In the restoration industry, your team is your greatest asset. The success of your business hinges on their skills, passion, and dedication. But finding the right talent for your business can be easier said than done. One Claim Solution talked with Eric Sprague and Larry Wilburton from Super Tech University, a company helping train home […]
One of the most challenging parts of being a restoration contractor is getting insurance companies to pay you for your work. Insurance companies are liable to their customers, not restoration companies. So when it’s time to collect payment for restoration work, many contractors feel disempowered. Fortunately, there are some legal strategies restoration companies can use […]
One Claim Solution founder Josh Ehmke was a guest on SuperTech University’s podcast Blue Collar Nation hosted by home service business coaches Eric Sprague and Larry Wilberton. Founders of the digital marketing agency Spot On Solutions, Katie Harris and Derek Preece, were also guests. The group discussed how restoration contractors can grow their businesses and […]
In the fast-paced world of restoration, maintaining a steady cash flow is crucial for the success of running a business. However, the challenges of justifying invoices with insurance companies and ensuring prompt payment can create significant hurdles. These tasks demand time, effort, and expertise that could be better utilized in other areas of your business. […]
When navigating the complex world of insurance claims, it’s essential for contractors to be aware of the options available to them. Three commonly encountered terms in this realm are Assignment of Benefits (AOB), Assignment of Policy, and Direction to Pay (DTP). Understanding the differences between these three concepts can significantly impact a policyholder’s level of […]