In the emergency restoration industry, unexpected problems and delays come with the territory. The way we approach communicating unexpected project delays and complications to customers can make a huge difference in our relationship with customers. At One Claim Solution, we work with restoration contractors every day who are faced with challenging customer communication situations. Here […]
If you’re growing frustrated or disappointed with the way your restoration business’s claims management process works, it might be time to consider outsourcing. At One Claims Solutions, we handle restoration claims management for restoration contractors all over the country. Here are some of the benefits you can expect to see when you outsource claims management […]
When trying to negotiate all your claims and collect payment on your own becomes too much to handle, outsourcing can be a solution for your restoration business. But how do you know if a restoration claims management company is the right partner for your restoration business? We talked to Connor Trahan, an Account Executive at […]
One easily overlooked advantage of becoming certified for restoration contractors is how it benefits their relationships with insurance providers. In an industry where restoration contractors and insurers often find themselves at odds, anything that simplifies and eases interactions with adjusters is helpful. At OCS, we negotiate on behalf of our contractors with insurance adjusters to […]
Certifications are a cornerstone of the restoration industry. But just exactly what certifications do you need to succeed in the industry as a restoration contractor? Here’s everything you need to know about must-have certifications and licenses from the experts at One Claim Solutions: IICRC Certification If you’ve spent any time in the restoration industry, you’ve […]
If you’re a restoration contractor new to OCS or considering partnering with us, you might have some questions about what we do and how we do it. Here are some of our most frequently asked questions and their answers. Will OCS get me paid faster? Yes. OCS gets contractors paid faster than the industry average. […]