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Access learnings across the world of restoration contracting!
We dug into recent data to answer a deceptively simple question – what actually predicts a claim that closes quickly and pays out at the highest percentage of the invoiced amount? The answer comes down to three factors.
Part of being a restoration contractor is fighting for what you are owed, particularly when it comes to insurance claims. But when is that
Unfortunately, the nature of the restoration industry makes it easy for restoration companies to face cash flow pressure. Payment typically comes weeks or even months
Restoration contractors often make costly claims decisions without realizing it. Learn how small choices under pressure can impact margins, cash flow, and long-term growth.
When restoration contractors strategically communicate with homeowners about pricing, it combats carrier tactics during the claims process. Learn how.
Navigating restoration customer price shock can be difficult for contractors. Learn how to avoid price shock without having to squeeze your profit margin.
For restoration contractors, pricing conversations are rarely simple. Many jobs come with hidden water damage or other unforeseen obstacles that change the scope of
2025 was a rocky year for many restoration contractors. There were fewer severe weather events than in many years, which means fewer restoration jobs. Policyholder
If it feels like insurance payments are taking longer than they used to, you are not imagining it. Across the restoration industry, billing teams
Here is a closer look at what the State of the Industry Pulse Check revealed & what you need to know about using data to drive better claims billing results.
Many carriers are pushing back on the restoration claim appraisal process. Learn from OCS what to watch for and how to fight it.
Learn tips for preparing your restoration jobs so that if an appraisal comes up, your restoration appraisal documentation is ready to support your claim.
Restoration insurance appraisals can be a powerful tool, but only when they are used in the right situations. Learn when to initiate an appraisal.
Learn how to build scalable restoration insurance billing processes that keep up with your company’s growth from the claims experts at One Claim Solution.
Outsourcing restoration insurance billing is the answer for some contractors. Here are some signs that you should consider outsourcing to OCS.
If your restoration company is growing, how do you make sure quality restoration insurance billing isn’t sacrificed? Learn how from OCS.
If you want to see better results from your restoration claims billing efforts, strengthening your company culture is an important factor that you should not
At One Claim Solution, we believe there are three important factors when it comes to restoration claims success: the processes, the technology, and the people.
Your restoration claims team and field team rely on each other more than they may realize. One side is in basements, attics, and flooded basements,
AI technology is advancing quickly. Hear Josh Ehmke of OCS discuss how AI can solve restoration claims problems contractors face.
Insurance billing is one of the hardest parts of running a water damage restoration business. Even contractors who’ve been at it for years run into
With the help of the right restoration claims technology, you can elevate and improve your business’s claims management. But how do you choose the right
In this podcast episode, Josh Ehmke talks about what truly powers OCS: its people. Learn how people make all the difference in restoration claims management.
When used thoughtfully, AI can be a game-changer for your business. At One Claim Solution, we’ve spent years building and refining AI tools that speed
Most restoration companies want to grow. But it’s not uncommon for contractors to hit a wall when they’re trying to scale because their water damage
In this episode of the OCS Podcast, Josh shares a behind-the-scenes look at what makes One Claim Solution work: people, processes, and technology.
The work of a restoration job doesn’t stop when the structure is dry and the truck leaves the site for the last time. Even after
There are a lot of misconceptions out there about the use of an Assignment of Benefits (AOB) in the restoration industry. Some say they’re risky.
If you’re a restoration contractor, you know that getting paid fairly and on time isn’t always simple. One of the biggest pain points is countering
At One Claim Solution, restoration insurance billing is our core focus. We’ve processed hundreds of thousands of claims. Handling a high volume of invoices has
There’s a wide range of problems you need to address to succeed as a restoration business. One of the biggest challenges many contractors face is
When you’re running a restoration business, your cash flow depends on consistent and timely water damage insurance invoice payments. You’ve probably heard about how factors
When you’re running a restoration business, one of the trickiest things to get right can be your water damage insurance invoicing strategy. However, it’s also
If you’re a restoration company, you’re no stranger to discussing claims with restoration insurance adjusters. At One Claim Solution, we often discuss strategies restoration contractors
Managing insurance claims and collections is one of the biggest challenges for restoration contractors. Between navigating adjuster negotiations, tracking payments, and ensuring steady cash flow,
In today’s pod, learn about the rise in denied restoration claims, why insurance payments have slowed, and how OCS helps contractors overcome these obstacles.
In the restoration industry, where teams regularly deal with emergencies, fluctuating workloads, and high-pressure situations, the health of your workforce isn’t just a human resources
We discuss the lessons of 2024 and use our crystal ball to talk about AR trends and developments in the restoration industry for 2025.
Restoration insurance billing can make or break a restoration business. When claims are handled effectively, companies get paid faster and with fewer headaches. But when
Josh and Jeremy answer some of OCS’s most frequently asked questions about billing, negotiating commercial restoration claims, and more on the podcast.
Cash flow challenges are nothing new for restoration companies, but recent industry trends have made the issue even harder to manage. According to the 2024
The restoration industry is an ever-evolving industry. New challenges, such as navigating the effects of climate change, integrating artificial intelligence, and managing insurance claim disputes,
Josh and Jeremy at OCS share the story behind the company’s creation, its role in shaping case law, and how it tackles challenges in the restoration industry.
When you’re in the restoration business, staying on top of insurance claims can be time-consuming and overwhelming. At One Claim Solution, we’ve provided expert restoration
Misconceptions about claims can put restoration contractors at a disadvantage when negotiating with insurance adjusters. Today, the restoration insurance billing experts at OCS are here
At One Claim Solution, we are a restoration insurance billing company that is passionate about helping restoration businesses get paid more fairly, quickly, and reliably.
One of the biggest financial challenges restoration contractors face is the delay between finishing a restoration job and getting paid for it. It can take
Few things play as big of a role in your restoration business’s finances as your pricing. Today, the restoration collections experts at OCS are examining
There are two keys to successful restoration insurance invoice negotiations: preparing for negotiation and using the right negotiation tactics. Today, we’re going to be focusing
Many restoration contractors don’t have in-house legal counsel. If you’re one of those contractors, it’s important to know when the right time is to seek
If you’re a restoration contractor who has spent any time negotiating with adjusters, you’ve probably encountered insurance adjusters denying a water damage claim, citing “wear
When you change the way you communicate with your customers about the price of restoration services, you can transform your customer relationships and simplify claims
One of the biggest stressors homeowners face when they’re dealing with property damage is the price tag of restoration services. Homeowners worry about surprise bills
If you’re growing frustrated or disappointed with the way your restoration business’s claims management process works, it might be time to consider outsourcing. At One
When trying to negotiate all your claims and collect payment on your own becomes too much to handle, outsourcing can be a solution for your
One easily overlooked advantage of becoming certified for restoration contractors is how it benefits their relationships with insurance providers. In an industry where restoration contractors
Running a restoration business involves balancing a range of responsibilities, all the way from on-site work to personnel management to insurance claims. Knowing when to
In the ideal world of restoration contractors, every insurance payout for the jobs they’re working on goes directly from the provider to them, skipping the
Cash flow can be a challenge for many restoration businesses. When restoration contractors work with One Claim Solution, they can increase their collections by over
Being a restoration business owner or franchisee isn’t easy, especially when it comes to getting paid what you deserve and keeping your business profitable. At
Many restoration business or franchise owners feel like there is never enough time to go around. Far too often, they are too overwhelmed with managing
When it comes to estimating restoration jobs, Xactimate is the most popular estimating software in the restoration industry. But how did this software become a
Restoration contractors often find themselves negotiating with insurance adjusters, trying to defend and get paid for the charges on their invoices. At One Claim Solution,
Many restoration contractors fail to include all of the items that they should on their invoices. This can lead to them missing out on revenue.
In the fast-paced world of restoration, maintaining a steady cash flow is crucial for the success of running a business. However, the challenges of justifying
Running a property damage restoration business presents unique challenges, from handling emergencies and coordinating repairs to managing a team of skilled professionals. In the midst
Managing cash flow is a critical aspect of running a successful restoration company. However, the process of getting paid for your mitigation work can often
Top Tech to Expedite Restoration Claims Collections You’ve heard the phrase time is money – and in no industry is that more true than in
Common Pricing Structures in Restoration Contracting and How The Right One Can Increase Profit For Your Business. Restoration work is a critical service that helps
How Can One Claim Solution Help With The Biggest Challenges Cleaning And Restoration Companies Face? Running a successful restoration company is no small feat. You
AR Part 3: How OCS Trains Advocates To Meet Your Billing Needs C&R’s 2022 State of the Industry reported that hiring challenges was one of
AR Part 2: Managing Your Accounts Receivable With Proprietary Software Maintaining an accurate and up-to-date accounts receivable is vital to successfully managing a restoration business.
From Submission To Payment: How Insurance Billing Specialists Can Help Your Business Cleaning and restoration jobs are tough work, but they are also rewarding. By
5 Reasons to Outsource Your Insurance Billing One Claim is the solution for managing insurance invoices. We know managing invoices is overly frustrating, so that’s
C&R Report: Carriers and Cashflow Keep Restorers up at Night There have been several headwinds impacting the restoration industry over the past few years including
Comparing In-House Billing With One Claim Solution As a restoration business owner, you’ve probably spent countless hours trying to collect money from your customers and
Accounts Receivable: What it is and How to Manage it Properly managing accounts receivable and the billing process is vital to successfully running your restoration
What Restorers Need to Know About Insurance Billing When you’re in the trenches managing a restoration business, dealing with insurance billing is an extra hassle
Get Paid Faster and Collect More while Outsourcing Your Insurance Billing on Mitigation Work Let’s face it, settling invoices with insurance companies can be a
Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.
Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!
Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.
Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.
Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.
Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.
Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.
Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.
In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.
Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.
Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!
Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors.
My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.
Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town
Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.
Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.
Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.
Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!